Frequently Asked Questions
Getting Started
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After you submit an inquiry, our team will review the information you provided, including your concerns, the type of support you are seeking, and your availability.
A member of our team will then contact you regarding possible next steps. Depending on your child’s needs, this may include:
Gathering additional information
Scheduling an initial consultation or evaluation
Discussing an appropriate clinician, service, or group
Reviewing scheduling and availability
Completing the required intake forms
Confirming a start date or discussing waitlist options
Submitting an inquiry does not obligate you to begin services, and it does not automatically guarantee placement. We want to make sure that we have an appropriate service and provider match before moving forward.
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We do our best to respond as promptly as possible. Response times may vary depending on current inquiry volume, clinician schedules, and seasonal program registration.
Providing detailed information about your concerns and availability can help us review your inquiry more efficiently.
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If an appropriate provider or group does not have immediate availability, we may discuss joining a waitlist, considering another service within the practice, or exploring outside referrals.
Availability can vary by clinician, service, day, and time. Families with greater scheduling flexibility may have more placement options.
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The first appointment is an opportunity for the clinician to begin getting to know your child and family. Depending on the service, it may include conversation, observation, structured activities, play, questionnaires, or formal assessment tasks.
Before the appointment, families will receive any required intake forms and instructions. Completing those materials in advance helps the clinician prepare and make the most of your time together.
General Information
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Speak, Learn, & Play works with children, adolescents, and young adults. The ages served vary by service, therapist, and group.
If you are unsure whether your child is the right age for a particular service or program, reach out to us. We are happy to help you determine the best next step.
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Speak, Learn, & Play is located at:
540 President Street
Brooklyn, NY 11215We are conveniently located in the Park Slope/Gowanus area of Brooklyn.
Specific arrival information will be provided before your first in-person appointment.
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Telehealth may be available for certain services when it is clinically appropriate and permitted by provider licensing requirements.
Whether telehealth is a good fit depends on the child’s age, needs, goals, location at the time of the session, and the type of service being provided. Please ask about current telehealth options when you contact us.
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Not necessarily. Some children come to us with an existing diagnosis or formal evaluation, while others do not.
A diagnosis may be helpful in certain situations, but recommendations are based on the individual child—not a label alone. We will let you know if an evaluation, consultation, or additional documentation is needed before beginning a particular service.
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Please reach out. You do not need to know exactly which clinician, service, or program to request.
Tell us a little about your child, what you are noticing, what kind of support you are seeking, and your general availability. We will help you determine the most appropriate next step.
Services & Support
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Our multidisciplinary team provides support in several areas, including:
Speech and language therapy
Literacy, reading, and writing support
Psychotherapy
Parent coaching
Executive functioning support
Social groups
Skills-based groups and workshops
Evaluations and consultations
Seasonal intensives and short-term programs
Services may be offered individually, in a group, or through a combination of supports, depending on the child’s needs and goals.
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Families come to us for many different reasons. These may include concerns related to:
Speech sound production
Receptive and expressive language
Social communication
Reading, spelling, and written expression
Dyslexia and other language-based learning differences
Emotional regulation
Anxiety
Social relationships
Executive functioning
Organization and time management
Attention and task initiation
Flexible thinking and problem-solving
Sensory processing and motor development
Parent-child communication and family stress
You do not need to know exactly which service your child needs before contacting us. Part of our role is helping families understand the available options.
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You do not have to figure that out on your own. When you contact us, we will review the information you provide and consider your child’s needs, age, goals, schedule, and any previous evaluations or services.
From there, we may recommend an evaluation, consultation, individual therapy, parent coaching, a group, or another appropriate next step.
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Yes. Evaluation options depend on the area of concern and the clinician’s availability.
An evaluation may be recommended when more information is needed to understand your child’s strengths, challenges, and appropriate treatment goals. If your child has already completed a recent evaluation elsewhere, we may ask to review it before determining whether additional testing is necessary.
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Parent coaching gives caregivers a dedicated space to better understand their child’s needs and develop practical strategies for home and everyday life.
Topics may include communication, emotional regulation, anxiety, behavior, routines, transitions, executive functioning, collaborative problem-solving, and strengthening the parent-child relationship.
Parent coaching may be recommended on its own or alongside a child’s individual services.
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Yes. Executive functioning support may address skills such as:
Planning
Organization
Time management
Task initiation
Prioritizing
Breaking down assignments
Studying and preparing for tests
Managing materials
Self-monitoring
Building independence
Support may be offered individually or through programs such as Strategy Lab, EF Jumpstart, Study Skills Intensives, or age-specific executive functioning groups.
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Yes. Our literacy services support students with reading, spelling, written expression, and language-based learning needs.
Instruction is individualized and may incorporate structured, evidence-informed approaches based on the student’s profile. Reading and writing support may be provided individually or through small-group intensives.
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Yes. In addition to ongoing services, Speak, Learn, & Play offers seasonal groups, workshops, intensives, and short-term programs throughout the year.
Offerings may include reading and writing intensives, executive functioning programs, social groups, parent programs, and other targeted opportunities. Program availability, ages, schedules, and pricing vary.
Visit our current programs page or contact us to learn what is currently being offered.
Groups
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Thoughtful group matching is an important part of our process. We look beyond age or diagnosis alone and consider each child’s:
Communication style
Social and emotional needs
Strengths and areas of support
Developmental level
Interests and personality
Group readiness
Goals
Schedule and availability
Our goal is to create groups in which participants can feel comfortable, connect with one another, and work toward meaningful goals.
Because the right fit matters, we may request a brief consultation or conversation before confirming placement. If a current group is not the best match, we may recommend another service or keep your child in mind for a future group.
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In many cases, yes. Group participation does not always require a child to receive individual services through our practice.
However, we may request a consultation, intake conversation, or other information before confirming placement. This helps us determine whether the group is an appropriate fit and how we can best support the child.
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Individual therapy allows a clinician to focus closely on one child’s specific needs and goals.
Groups provide opportunities to practice skills with peers in a supported setting. Depending on the program, groups may focus on social communication, shared interests, emotional regulation, executive functioning, literacy, cooperative play, or other targeted skills.
Some children benefit from one format, while others benefit from a combination of individual and group support.
Therapy & Family Involvement
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Parent involvement often plays an important role in helping children use new skills outside of sessions. The level of involvement will vary depending on the child’s age, service, goals, and individual needs.
Clinicians may provide updates, practical strategies, resources, or ideas families can use at home. Some services may also include parent meetings or parent coaching.
Our goal is to keep families informed while also respecting the child’s privacy and the therapeutic relationship.
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With written parent or guardian permission, our clinicians may coordinate with teachers, school-based providers, physicians, or other professionals involved in your child’s care.
Collaboration may include reviewing evaluations, discussing goals, sharing relevant observations, or helping the child use strategies across different settings. The type and amount of coordination will depend on the child’s needs and the service being provided.
Any fees associated with meetings, written reports, observations, or extended communication will be discussed with the family in advance.
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There is no single timeline that applies to every child. The length of therapy depends on factors such as the child’s needs, goals, frequency of sessions, attendance, progress, and ability to use skills outside of therapy.
Your clinician will monitor progress and communicate with you about goals and recommendations. Services may be ongoing, short-term, or adjusted over time.
Insurance & Billing
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Speak, Learn, & Play is an out-of-network practice and does not bill insurance companies directly.
Depending on your plan and the service provided, you may be eligible for partial reimbursement through your out-of-network benefits. Coverage varies significantly, so we encourage families to contact their insurance company directly before beginning services.
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When applicable, we can provide a superbill containing the information families may need to submit a claim to their insurance company.
A superbill does not guarantee reimbursement. Each insurance plan has its own requirements, deductibles, reimbursement rates, and exclusions. Families are responsible for confirming their individual benefits and submitting claims.
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It may be helpful to ask:
Does my plan include out-of-network benefits?
Is my deductible met?
What percentage is reimbursed after the deductible?
Is preauthorization required?
Is a referral required?
Are there limits on the number of sessions covered?
Are the specific services or diagnosis codes excluded from my plan?
How do I submit an out-of-network claim?
Your insurance company may also ask for information about the provider or proposed service. We can help supply relevant practice information when appropriate.